Responsible Gambling at Betti

Responsible Gambling at Betti

Pokies and casino games are entertainment, not a way to make money. Betti provides a set of safer-gambling tools so you can play within limits that suit your life, your budget and your time. This page explains what they do and how to use them.

Every tool here is free, built into your account, and designed to put you back in control whenever you want it. None of them require you to explain yourself or justify why you want a break.

Who this page is for

This page is for every player, not just those worried about their habits. Setting a deposit limit before you start playing is good practice, the same way you'd set a budget before a night out. It is strictly for adults aged 18 and over.

Self-Exclusion and How It Works

Self-exclusion lets you lock yourself out of your Betti account for a period you choose, or indefinitely. It is the strongest tool available and exists for players who need a complete break from the platform rather than a smaller adjustment.

How self-exclusion is applied

• You request self-exclusion through your account settings or by contacting support.
• Once active, you cannot log in, deposit or play for the period selected.
• Marketing emails and promotional contact stop for the duration of the exclusion.
• Reversing self-exclusion early is not possible once it is confirmed, this is intentional.

Why the waiting period matters

Self-exclusion is designed to be firm rather than flexible. Removing the ability to quickly undo the decision is what makes it effective. If you are unsure how long you need, choose the longer option rather than the shorter one.

Safer-Gambling Tools Available

These tools work independently of each other, so you can combine them in whatever way suits you. Switch them on from your account dashboard, and adjust most of them whenever you need to.

Setting a Limit: Step by Step

Setting a limit takes a few minutes. Do it before you deposit, while you're thinking clearly about what you can afford, rather than in the middle of a session.

1. Log in to your Betti account and open account settings.
2. Find the responsible gambling or limits section.
3. Choose the tool you want: deposit limit, loss limit, time-out or reality check.
4. Select the amount and the period, daily, weekly or monthly.
5. Confirm the change. Reductions apply immediately.
6. Increases to a limit take effect after a delay, giving you time to reconsider.
7. Review your limits periodically and adjust them as your circumstances change.

Recognising the Warning Signs

Problem gambling can develop gradually, and it is not always obvious from the inside. Being honest with yourself about these signs is the first step toward doing something about them.

Behavioural signs

• Spending more time or money on pokies than you planned, repeatedly.
• Chasing losses by depositing again to try to win back what you lost.
• Lying to family or friends about how much you play or spend.
• Borrowing money, selling possessions or using bills money to keep playing.
• Feeling irritable, anxious or guilty when you think about your gambling.

Emotional and financial signs

• Using gambling to escape stress, boredom or low mood rather than for entertainment.
• Neglecting work, study, relationships or sleep because of time spent playing.
• Noticing your bank balance or bills are suffering but continuing to deposit anyway.

If any of these sound familiar, it does not mean something is wrong with you. It means it is a good time to use a limit, take a time-out, or speak with a support service.

Where to Get Help Locally

Support is free, confidential and available whether or not you decide to keep playing. You do not need to wait until things feel serious to reach out.

• Gambling Help Online: 1800 858 858, available 24/7, gamblinghelponline.org.au
• Lifeline: 13 11 14, for broader crisis support and someone to talk to

These services offer counselling, practical advice and referrals, and they speak with people in all kinds of situations, not just crisis cases. Reaching out early tends to make things easier to manage.

Supporting someone else

If you are worried about a family member or friend, Gambling Help Online also supports people affected by someone else's gambling. You do not have to manage the situation on your own.

Frequently Asked Questions

How do I set a deposit limit on my Betti account?

Open account settings, go to the limits section, and choose deposit limit. Select an amount and a period, daily, weekly or monthly, then confirm. Reductions apply straight away, while increases take effect after a short delay.

Can I undo self-exclusion once it's active?

No, self-exclusion cannot be reversed early once confirmed. It is designed to be a firm commitment rather than a quick pause, so choose the duration carefully before confirming the request.

What's the difference between a loss limit and a deposit limit?

A deposit limit caps how much money you can add to your account, while a loss limit caps how much you can lose over a period regardless of how much you deposited. Both are set separately in account settings.

Is Betti only for adults?

Yes, Betti is strictly for players aged 18 and over. Age verification forms part of account checks, and anyone unable to confirm they meet this requirement cannot hold an account or play.

Where can I get confidential help if my gambling feels out of control?

Contact Gambling Help Online on 1800 858 858, available 24/7, or visit gamblinghelponline.org.au. The service is free, confidential and also supports family members or friends affected by someone else's gambling.

How long does a time-out last compared to self-exclusion?

A time-out is a shorter, temporary suspension of account access, while self-exclusion is a longer or indefinite block. Both stop you from depositing or playing, but self-exclusion cannot be reversed early once it's confirmed.